TERMS AND CONDITIONS
These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with website (the “Service”) operated by Land Transfers RD (“us”, “we”, or “our”).
Please read these Terms and Conditions carefully before using the Service.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
www.landtransfersrd.com Reservations services are rendered Land Transfers RD.
Rates listed are exclusively valid for the inquiry date. They are subject to change and will only be honored as shown on the website if the service requested is confirmed by means of charge through PayPal or wire transfer and you receive a confirmation email.
Upon making a reservation it becomes necessary for you to give your authorization, written and/or verbal, to run the corresponding charge through PayPal or wire transfer and you receive a confirmation email and by this you declare to have full knowledge of our Reservation and Payment Policies, Disclaimer and Cancellation Policies. All reservations are subject to availability existing now of your request. No confirmation can be issued until full payment for the requested service has been made.
Remember to bring the email with the booking notification.
If the information you provided during the booking process is not accurate, the supplier is not responsible for the correct service provision.
Information for the booking of the shuttle service is provided by the CLIENT. The email must be checked for errors by the client before arriving or departing and advice LT of any errors.
To avoid inconveniences, please make a printout of your reservation email and have it ready for check-in to the reserved service. If a change to a confirmed reservation be needed, please contact your assigned Travel Consultant and have your reservation and/or confirmation email handy. We strongly suggest reading the CANCELLATION POLICIES section hereinafter. Any changes are subject to availability and rate adjustments when necessary. Our CANCELLATION POLICIES are applicable always without exception.
PRIVATE TRANSFERS CANCELLATION POLICIES
To cancel a reservation you will have to send us an email. In the event of a cancellation, all reservations are conditional to a 5% cancellation fee of the total cost paid.
You will be warned during the booking process of the sum to be subtracted. This instruction will also be noted on the voucher as well. The difference will be refunded to your account.
Make sure you reach us if you require to cancel or no reimbursements will be awarded. Please note that in the case of *NO SHOW you cannot claim a reimbursement of the money.
*NO SHOW indicates that after a verified booking you never show up to your pick up at the airport or at the Hotel on the date or time registered on the reservation you generated.
PRIVATE TRANSFERS – TRANSFER BACK TO THE AIRPORT AND “NO SHOWS”
Private transfers don’t need to confirm the pickup time back to the airport because it is pre-assigned during the booking process and listed on the email, however if you wish to change the pickup time or date you need to contact us according to the info on the voucher. Please don’t use third parties (Concierge, Guest Service, or Bell Boys), contact us by phone or by email.
If your flight back to the airport changes the time you need to advise us with ample time and let us know the new desire pickup time. We do not monitor outbound flights, is customer responsibility to do so.
Pickup time changes are only permitted within 4 hours prior to your original pickup, if you learned that your flight is delay less than 4 hours of your pickup, we will not be able to make changes.
“NO SHOW” (No show means that we wait the client at the hotel and client just doesn’t show up without any prior notice) No reimbursement to the final consumer shall be made in the event of a ‘no-show’ without prior consultation.
PRIVATE TRANSFERS – ARRIVAL WAITING TIME AND “NO SHOWS”
We will wait until you arrive, we monitor all incoming flights for delays.
If you experience problems with your flight itinerary, connection flights etc., we will adapt to your needs (pick you up later or at a different airport etc.) but you need to advise us with ample time.
In the event of a problem with customs or luggage, please contact us to our phone number, email or send us a Whatsapp TEXT message to advise us of the delay and take the necessary steps.
PRIVATE TRANSFERS – ADDITIONAL INFO
The passenger should arrive at the boarding point for THE TRANSFER BACK TO THE AIRPORT at least 5 minutes prior to the scheduled departure time for that service.
If the passenger arrives later than the scheduled departure time, the driver will leave, in which case the passenger will be considered to have missed the service NO SHOW. LT shall not be liable to the passenger if he/she misses any service or suffers any loss, economic or otherwise, as a result of his/her late arrival, and shall not be obliged to hold up any service to wait for the passenger, or to provide a seat on any other service if the passenger misses a service.